Why a one-time payment instead of a subscription?
Pengo runs entirely on your device, there are no servers holding your data, so we have
no monthly costs on your behalf. Charging you monthly for something that costs us
nothing monthly wouldn't be fair.
What happens to my data if I don't pay?
Nothing. The Free limit only applies to creating new accounts (your third and beyond).
All your data stays, nothing gets locked, nothing gets deleted, and accounts you
already have are never taken away, even if you have more than two.
How does the license work technically?
After purchase you get a key in the form PENGO-…. Paste it
in Settings → License and you're done. Verification happens entirely on your device (a
cryptographic signature), the app never connects to the internet because of licensing.
How many devices can I use the key on?
The key isn't tied to a device. Move it to a new device with a data backup, or just
paste it in again.
Can I get a refund?
Yes, within 14 days of purchase, no reason needed. This is our contractual guarantee
beyond your statutory rights (for digital content, the statutory right of withdrawal
lapses once the content is made available). Details in the
refund policy.
Who is the seller?
The seller is Paddle.com Market Ltd, which resells the license as Merchant of Record.
You enter into the purchase agreement with Paddle, who issues your receipt and remits
VAT according to your country. The app itself and the license to it are provided by
InSapientia, s.r.o. Details in the
Terms of Service.